Online Tutoring Service

Privacy Policy

Introduction

Kafel Aid is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and participate in our online courses.

Information We Collect

We may collect the following types of information:

    • Personal Information: This includes your name, email address, phone number, and other details you provide when registering for our courses.
    • Course Information: Details regarding your course preferences, progress, and feedback.
    • Payment Information: If you purchase a course, we may collect payment details, which are processed securely by our payment processor.
    • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use your information for the following purposes:

    • To provide and manage our online courses.
    • To communicate with you regarding course updates, promotions, and customer support.
    • To improve our website and services based on user feedback.
    • To process payments for course enrolments.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

    • Service Providers: Third-party companies that help us deliver our services (e.g., payment processors, email service providers).
    • Legal Authorities: If required by law or to protect our rights or the safety of others.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the Internet is completely secure, so we cannot guarantee its absolute security.

Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

    • The right to access your personal data.
    • The right to rectify any inaccurate or incomplete information.
    • The right to request deletion of your data under certain circumstances.
    • The right to restrict the processing of your data.
    • The right to data portability.

To exercise these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files placed on your device that help us understand how you interact with our site. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@kafelaid.org

Phone: +44 (0) 121 306 9301

Address: 162-164 High Street, Digbeth City Centre, Birmingham, B12 0LD

Page last reviewed: 17 October 2022
Next review due: 20 October 2025